000 00746cab a2200229 4500
001 WB3444-19
008 090401t1998 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u89855
041 _aeng
245 _aCall centres call the shots
260 _c1998
350 _a0
490 _aHerald
_v20 November 1998, 27(1)
520 _aThe managing director of Standard Life Bank has claimed that traditional banks and building socities will not be able to compete with telephone-based financial service providers in the long term.
650 _aBANKS
650 _aBUILDING SOCIETIES
650 _aCALL CENTRES
650 _aTELEPHONE BANKING
690 _aPROPERTY-PROPERTY FINANCE AND INVESTMENT
942 _n0
948 _c20/11/1998
999 _c56884
_d56884