000 00689cab a2200241 4500
001 ABS60356
008 090401t1999 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u92552
041 _aeng
100 _aMurphy, R.
245 _aClient perceived value within ISO 9000 consultancy projects
260 _c1999
350 _a0
490 _aJournal of Small Business and Enterprise Development
_v6(1) Spring 1999, 37-54(15)
650 _aCLIENT SATISFACTION
650 _aCONSULTANTS
650 _aISO9000
650 _aQUALITY ASSURANCE
650 _aSMALL BUSINESSES
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
942 _n0
948 _c06/04/1999
999 _c58669
_d58669