000 00888cab a2200241 4500
001 WB3513-63
008 090401t1999 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u92589
041 _aeng
245 _aAgents slip through ombudsman`s net
260 _c1999
350 _a0
490 _aProperty Week
_v1 April 1999, 21(1)
520 _aThe estate agents' ombudsman received 3,541 complaints last year, but could deal with less than half of them because they related to agents who did not belong to the voluntary Ombudsman Scheme. Of those resolved, the ombudsman upheld 150 complaints and dismissed 140.
650 _aCOMPLAINTS
650 _aESTATE AGENTS OMBUDSMAN
650 _aESTATE AGENTS
650 _aOMBUDSMAN SCHEME
650 _aVOLUNTARY REGULATION
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
942 _n0
948 _c07/04/1999
999 _c58679
_d58679