000 00660cam a2200193 4500
001 ABS60722
008 000000n1999 000 0 eng u
035 _a(Sirsi) u101209
100 _aStrelitz, Z.
245 _aCalling for better design.
260 _c1999
490 _aArchitects' Journal
_v209(25) 24 June 1999, 57-59(3)
520 _aEmphasises the importance of good design in making call centres more attractive places to work. Uses call centres run by Orange and BUPA as examples of good design.
650 _aCALL CENTRES
650 _aDESIGN
650 _aOFFICE BUILDINGS
690 _aBUILT ENVIRONMENT-CONSTRUCTION DESIGN
942 _n0
999 _c60370
_d60370