000 00496cam a2200157 4500
001 ABS60896
008 000000n1999 000 0 eng u
035 _a(Sirsi) u101421
245 _aCost model.
260 _c1999
490 _aBuilding
_v264(8097) 16 July 1999, 62-67(6)
520 _aExamines the specifications and costs of call centres. Includes a cost breakdown of a typical call centre project.
650 _aCALL CENTRES
690 _aBUILT ENVIRONMENT-BUILDING COSTS
942 _n0
999 _c60563
_d60563