| 000 | 00636cam a2200193 4500 | ||
|---|---|---|---|
| 001 | WB3529-16 | ||
| 008 | 000000n1999 000 0 eng u | ||
| 035 | _a(Sirsi) u102119 | ||
| 245 | _aCall centres under threat from net. | ||
| 260 | _c1999 | ||
| 490 |
_aIndependent _v26 July 1999, 17 |
||
| 490 |
_aWestern Mail _v29 July 1999, 14(2) |
||
| 520 | _aConsiders the increasing numbers of sales made through the Internet and digital television, which could threaten jobs in telephone call centres. | ||
| 650 | _aINTERNET | ||
| 650 | _aELECTRONIC COMMERCE | ||
| 650 | _aCALL CENTRES | ||
| 690 | _aECONOMIC AND SOCIAL | ||
| 942 | _n0 | ||
| 999 |
_c61211 _d61211 |
||