000 00752cam a2200217 4500
001 WB3549-13
008 000000n1999 000 0 eng u
035 _a(Sirsi) u103115
245 _aBig stores need 'personal touch'
260 _c1999
490 _aFinancial Times
_v13 December 1999, 4(1)
520 _aA report by a marketing consultancy, DunnHumby, has suggested that large stores will need to emphasise personalised service and home delivery if they are not to lose customers to online shopping.
590 _aWB
650 _aELECTRONIC COMMERCE
650 _aONLINE SHOPPING
650 _aINTERNET
650 _aRETAIL COMPANIES
650 _aLARGE FIRMS
690 _aPROPERTY-COMMERCIAL PROPERTY-RETAIL PROPERTY
942 _n0
999 _c61966
_d61966