000 00831cam a2200205 4500
001 WB3615-27
008 000000n2000 000 0 eng u
035 _a(Sirsi) u105318
245 _aComplaints rise but no cases of malpractice
260 _c2000
490 _aNegotiator
_v15(7) 7 April 2000, 3(1)
520 _aThe Ombudsman for Estate Agents (OEA) reveals in his annual report that most complaints against estate agents are about maladministration rather than malpractice. During 1999, the Ombudsman formally investigated 316 complaints out of 3,889 but there were no cases of malpractice.
590 _aWB
650 _aMALPRACTICE
650 _aMALADMINISTRATION
650 _aOMBUDSMAN FOR ESTATE AGENCY
650 _aCOMPLAINTS
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
942 _n0
999 _c63143
_d63143