000 00646cam a2200217 4500
001 WB3619-07
008 000000n2000 000 0 eng u
035 _a(Sirsi) u106006
245 _aGuide to Customer Relationship Management
260 _c2000
490 _aDaily Telegraph
_vGuide to Customer Relationship Management 16 May 2000, (8)
520 _aGuidance, views and comment on Customer Relationship Management.
590 _aWB
650 _aCUSTOMER RELATIONSHIP MANAGEMENT
650 _aMARKETING
650 _aCUSTOMER CARE
650 _aCLIENTS
650 _aIT
690 _aMANAGEMENT-BUSINESS MANAGEMENT
942 _n0
999 _c63486
_d63486