000			00985cam a2200241 4500
001			ABS62437
008			000000n2000 000 0 eng u
035			_a(Sirsi) u107075
100			_aHamson, L.
245			_aMissing the mark
260			_c2000
490			_aProperty Week _v65(25) 23 June 2000, 62-63(2)
520			_aWarns that surveying firms with lax management practices will suffer when the existing ISO9001:1994 standard is replaced in November, by the new international benchmark ISO9001:2000. The emphasis of the new standard is a more strategic approach to management practices, a first time call on firms to streamline their international procedures, and a greater focus on client expectations.
590			_aABS
650			_aQUALITY ASSURANCE
650			_aISO9001
650			_aISO STANDARDS
650			_aBENCHMARKING
650			_aINTERNATIONAL STANDARDS
650			_aMANAGEMENT PRACTICES
690			_aMANAGEMENT-BUSINESS MANAGEMENT
942			_n0
999			_c64026 _d64026