000 00963cam a2200229 4500
001 WB3633-08
008 000000n2000 000 0 eng u
035 _a(Sirsi) u107952
245 _aCall centre growth to higher-skilled market
260 _c2000
490 _aFinancial Times
_v 22 August 2000, 5(1)
520 _aA study by Mitial suggests that the call centre market is still growing, partly due to the rise in e-commerce and demand for customer support networks. Belfast and the Dearne Valley in South Yorkshire are the prime locations for large call centres. Research also identifies a move towards higher-skilled, smaller centres concentrating on customer support services.
590 _aWB
650 _aCALL CENTRES
650 _aBELFAST
650 _aSOUTH YORKSHIRE
650 _aSHEFFIELD
650 _aSOUTH WALES
650 _aNEWCASTLE UPON TYNE
690 _aPROPERTY-COMMERCIAL PROPERTY-COMMERCIAL PROPERTY MARKET
942 _n0
999 _c64487
_d64487