000 00898cam a2200229 4500
001 ABS63057
008 000000n2000 000 0 eng u
035 _a(Sirsi) u108905
100 _aHamson, L.
245 _aSystematic surveyors
260 _c2000
490 _aProperty Week
_v65(35) 6 October 2000, 70-71(2)
520 _aMany surveyors are installing customer relationship management systems (CRMs) to keep track of client information. Looks at users' views of CRMs, what value they add, their potential, and deterrents to installing a system. Suggests they could give companies the edge needed to succeed in the industry.
590 _aABS
650 _aCUSTOMER RELATIONSHIP MANAGEMENT SYSTEMS
650 _aCLIENT RELATIONS
650 _aBUSINESS OPPORTUNITIES
650 _aCUSTOMER INTELLIGENCE
650 _aKNOWLEDGE MANAGEMENT
690 _aMANAGEMENT
942 _n0
999 _c65017
_d65017