000			01447cam a2200253 4500
001			ABS63186
008			000000n2000 000 0 eng u
035			_a(Sirsi) u109321
100			_aNicholson, G
245			_aIt's good to talk
260			_c2000
490			_aProperty Week _v65(42) 27 October 2000, 98-99(2)
520			_aDiscusses the results of a survey by Prudential to establish the main criticisms of its tenants. Approximately 500 of Prudential's tenants were questioned in the 'Lets Talk' survey, which is a move by Prudential to build its reputation as a service-oriented landlord. A key messages to emerge from the survey was a lack of communication from the landlord. Tenants illustrated they had a realistic agenda, and felt it was vital to have insight into the actitivites of the property supplier to avoid being presented with unexpected changes. Other concerns from tenants included irritation with making licence applications to internal layouts, high management fees, and inflexible leases. In response to the survey results, Prudential has relaunched its website and is building a more reliable database to improve communication.
590			_aABS
650			_aPRUDENTIAL
650			_aCOMMERCIAL LEASES
650			_aCOMMUNICATION
650			_aOCCUPIER NEEDS
650			_aBUSINESS TENANTS
650			_aSURVEYS
690			_aPROPERTY-LANDLORD AND TENANT
700			_aSandeman, F
942			_n0
999			_c65249 _d65249