000 00795cab a2200229 4500
001 ABS54459
008 090401t1996 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u10490
041 _aeng
100 _aJefferies, R.
245 _aAleternative dispute resolution and the ombudsman
260 _c1996
350 _a0
490 _aArbitration
_v62(1) February 1996, 67-69(3)
520 _aExamines how the role of ombudsmen in the public and private sector can help in dispute resolution with the help of case studies.
650 _aALTERNATIVE DISPUTE RESOLUTION
650 _aDISPUTE RESOLUTION
_96236
650 _aOMBUDSMAN
690 _aMANAGEMENT-DISPUTE AVOIDANCE, MANAGEMENT AND RESOLUTION-DISPUTE MANAGEMENT AND RESOLUTION-ARBITRATION
942 _n0
948 _c04/03/1997
999 _c6624
_d6624