| 000 | 00929cam a2200205 4500 | ||
|---|---|---|---|
| 001 | ABS64874 | ||
| 008 | 011217n2001 000 0 eng u | ||
| 035 | _a(Sirsi) u116017 | ||
| 245 | _aA-Z of effective client relationship management | ||
| 260 | _c2001 | ||
| 490 |
_aCSM _bChartered Surveyor Monthly _vNovember & December 2001, 20-21(2) |
||
| 520 | _aSummarises Client Relationship Management (CRM) which is an approach to building your business through devoting resources to improving quality of dealings from existing clients. This is in order to increase the amount of business of existing clients which is far easier and less expensive than winning new clients. Gives a quick A-Z guide to CRM. | ||
| 590 | _aABS | ||
| 650 | _aCLIENT RESOURCE MANAGEMENT | ||
| 650 | _aBUSINESS DEVELOPMENT | ||
| 650 | _aINNOVATION | ||
| 650 |
_aFACILITIES MANAGEMENT _96240 |
||
| 690 | _aMANAGEMENT-BUSINESS MANAGEMENT | ||
| 942 | _n0 | ||
| 999 |
_c69125 _d69125 |
||