000 01110cam a2200217 4500
001 ABS65148
008 020307n2002 000 0 eng u
035 _a(Sirsi) u117038
100 _aMcLennan, P.
245 _aIntellectual capital: the future of FM
260 _c2002
490 _aFacilities Management
_v9(5) February 2002, 10-11(2)
520 _aDiscusses developing intellectual capital, so that 'knowledge can be turned into profit'. Indicates various techniques for developing this facet of facilities management to avoid the difficulties the construction industry has experienced because of problems with the supply chain, low margins and lack of research and development investment. Suggests that if the evolution of the industry is to be knowledge driven, it is essential that the industry and the professional institutions streamline operational and managerial practices.
590 _aABS
650 _aINTELLECTUAL CAPITAL
650 _aKEY PERFORMANCE INDICATORS
650 _aOPERATING SYSTEMS
690 _aMANAGEMENT-FACILITIES MANAGEMENT
700 _aHinks, J.
942 _n0
999 _c69727
_d69727