000 01016cam a2200229 4500
001 ABS65284
008 020403n2002 000 0 eng u
035 _a(Sirsi) u117321
100 _aPhillips, A.
245 _aCharter Mark : what to expect for building control
260 _c2002
490 _aBuilding Engineer
_v March 2002, 24-27(4)
520 _aProvides guidance for local authority Building Control services considering making an application for the Charter Mark award. Lists and gives explainations of the ten criteria of the Charter Mark Standard. Recommends to first time applicants they visit the Charter Mark website at http://www.chartermark.gov.uk and the pdf file "Charter Mark the standard for customer service" which includes the Guide for Applicants 2002.
590 _aABS
650 _aCHARTER MARK AWARDS
650 _aBUILDING CONTROL SERVICES
650 _aLOCAL AUTHORITIES
650 _aPUBLIC SERVICES
650 _aSTANDARDS
690 _aQUALITY ASSURANCE
942 _n0
999 _c69895
_d69895