000			01585cam a2200277 4500
001			ABS65779
008			020726n2002 000 0 eng u
035			_a(Sirsi) u119067
245			_aSurveys that don't give you the hole picture
260			_c2002
490			_aWhich? _vJuly 2002, 8-11(4)
520			_aReport on the "Which?" investigation into surveyor complaints. "Which?" sent out 232 questionnaires to people who had experienced problems with domestic surveys they had paid for. The findings were based on 80 responses. The most popular cause for complaint was the surveyor's failure to spot a defect. Other complaints related to 'grey areas' such as gas and electricity supplies, and people often had high expectations that went beyond the scope of their survey. The investigation also revealed that people were confused about choosing the right kind of survey and felt that the final report was too vague and contained too many caveats. "Which?" also questioned respondants about complaint handling including surveyors' responses to complaints, the RICS complaints system, and going to court. In response to the "Which?" report, RICS has produced a free leaflet "Understanding property surveys"
590			_aABS
650			_aSURVEYORS
650			_aHOMEBUYERS
650			_aRICS
650			_aValuation _96273
650			_aRICS HOMEBUYER SURVEY AND VALUATION
650			_aRESIDENTIAL SURVEYS
650			_aWHICH?
650			_aSurvey reports _96270
650			_aCOMPLAINTS
650			_aDEFECTS
690			_aSURVEYING SERVICES
942			_n0
999			_c70833 _d70833