| 000 | 00758cam a2200217 4500 | ||
|---|---|---|---|
| 001 | ABS65795 | ||
| 008 | 020815n2002 000 0 eng u | ||
| 035 | _a(Sirsi) u119352 | ||
| 100 | _aSmit, J | ||
| 245 | _aLet me explain... | ||
| 260 | _c2002 | ||
| 490 |
_aBuilding _v267(8241) 12 July 2002, 44-45(2) |
||
| 520 | _aArgues that housebuilders themselves are to blame for the numbers of complaints and lack of public confidence and that all that is required is improved communication and customer service to change the public's perception. | ||
| 590 | _aABS | ||
| 650 | _aHOUSE BUILDING | ||
| 650 | _aHOUSE BUILDERS | ||
| 650 | _aCUSTOMER SATISFACTION | ||
| 650 | _aCUSTOMER CARE | ||
| 690 | _aBUILT ENVIRONMENT-BUILDING PATHOLOGY | ||
| 942 | _n0 | ||
| 999 |
_c70966 _d70966 |
||