000 01079cam a2200229 4500
001 X121112
008 030124n2003 000 0 eng u
035 _a(Sirsi) u121112
100 _aWalker, K.
245 _aMasters of contentment
260 _c2003
490 _aEstates Gazette
_v(0303) 18 January 2003, 110-111(2)
520 _aDiscusses how professional firms can care for their clients after a survey carried out by the PACE partnership of 67 major organisations. This showed that property professionals scored themselves highly compared with other professionals when it came to the motivation to engage in proactive key client management. Argues of the importance of managing relationships with the core of clients who make the most of the company's services. This is even more vital with the increase in businesses targeting the key clients of competitors.
590 _aABS
650 _aSURVEYORS
650 _aCLIENT
650 _aCLIENT NEEDS
650 _aPROPERTY PROFESSIONALS
650 _aPACE PARTNERSHIP
690 _aMANAGEMENT
942 _n0
999 _c71968
_d71968