000			01584cam a2200229 4500
001			ABS66388
008			030130n2003 000 0 eng u
035			_a(Sirsi) u121180
100			_aPreiser, F.E.
245			_aContinuous quality improvement through post-occupancy evaluation feedback
260			_c2003
490			_aJournal of Corporate Real Estate _v5(1) 2002, 42-56(14)
520			_aOver the past 30 years, both the governmental and private sectors have made use of a feedback mechanism, which helps improve the quality of environments: post-occupancy evaluation (POE) or a similar systematic process, which gauge the satisfaction with, and importance of, the designed and built environment. How does this process work, what kind of input does it require? What value, if any, does it add to the core business of an organisation? When should it be carried out, and how should the resulting data be used in enhancing the quality of existing and future buildings? Who should commission POEs and who should be in charge of developing databases, which can be used for benchmarking and the development of building performance criteria for future projects? What is the cost of these POEs in relationship to the benefits to be derived? All of these questions are addressed in this paper. [Taken from journal headnote].
590			_aABS
650			_aBUILDING PERFORMANCE
650			_aOFFICE ENVIRONMENTS
650			_aPRODUCTIVITY
650			_aPOST OCCUPANCY EVALUATION
650			_aBENCHMARKING
690			_aPROPERTY MANAGEMENT-COMMERCIAL PROPERTY
942			_n0
999			_c72007 _d72007