000			01777cab a2200265 4500
001			ABS67377
008			040106n2003 000 0 eng u
035			_a(Sirsi) u124721
100			_aVara, B.
245			_aBetter out than in?
260			_c2003
490			_aEstates Gazette _v(0348) 29 November 2003, 120-121(2)
520			_aDiscusses the practice of outsourcing; the offloading of non-core areas of a company's business onto an independent provider. Although the concept begins with the use of IT services, recently there has been an increase in property outsourcing. Warns that although there are many potential advantages in outsourcing there can also be problems if all the issues are not considered in advance such as possible future scenarios which may lead to a dispute. Mentions a recent HC case "Cable and Wireless PLC v IBM UK Ltd" ([2002] EWHC 2059 (Comm), [2002] 2 ALL ER 1041 (Comm)) which covered IT outsourcing. Its principles could also be applied to property outsourcing such as the issues surrounding the involvement of alternative dispute resolution. The obvious possible areas of friction in the property industry include pricing and benchmarking and ensuring that outsourcers provide and companies recognise added value services. Concludes by reinforcing the message that a failure to document the outsourcing agreements in detail can lead to disputes in the future.
590			_aABS
650			_aOUTSOURCING
650			_aMANAGEMENT PLANNING
650			_aCABLE AND WIRELESS PLC v IBM (UK) LTD
650			_aALTERNATIVE DISPUTE RESOLUTION
650			_aLEASE-BACK
650			_aPORTFOLIO MANAGEMENT
650			_aPROPERTY ASSETS
690			_aPROPERTY MANAGEMENT-CORPORATE REAL ESTATE
700			_aHibberts, J.
942			_n0
999			_c74021 _d74021