000 01441cab a2200265 4500
001 ABS67447
008 040203n2004 000 0 eng u
035 _a(Sirsi) u124995
100 _aBishop, P.
245 _aDespised, slippery and untrustworthy?: an analysis of reputation in estate agency
260 _c2004
490 _aHousing Studies
_v19(1) January 2004, 21-36(16)
520 _aPresents an analysis of the reputation of estate agents within the context of principal-agent theory. Argues that the poor reputation of many agents arises from a combination of product and market characteristics. Discusses solutions to this problem including certification, contingent contracts and reputation-building and from evidence derived from survey of estate agents suggests that a link between reputation and the form of contract signed may help to reduce market problems. Concludes by reviewing policy options for the regulation of the industry. Tables show descriptive statistics of variables and determinants of contract choice. References. [Taken from journal abstract].
590 _aABS
650 _aCONTINGENT CONTRACTS
650 _aESTATE AGENCY
650 _aestate AGENCY THEORY
650 _aPRINCIPAL-AGENT THEORY
650 _aESTATE AGENTS
650 _aREPUTATION
650 _aFORM OF CONTRACT
650 _aCERTIFICATION
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
942 _n0
999 _c74104
_d74104