000			01486cab a2200205 4500
001			##L132018
008			051221n2005 000 0 eng u
035			_a(Sirsi) u132018
041	0		_aeng
100	1		_aDelgado-Hernandez, David
245	0	0	_aImprovement tools in the UK construction industry
260			_c2005
490		0	_aConstruction Management and Economics _v23(9) November 2005, 965-977(13)
520			_aReports on the results of a survey assessing the current level of use and perceived importance of improvement tools in the construction industry, together with the impact of the ISO 9001 quality system. More than 30 improvement tools were identified and categorized. The results showed that, in terms of use, quality control, performance measures and technology tools are common practice in the industry. A similar set of tools and techniques were perceived as highly important. A comparison of the mean use and mean perceived importance for each group of techniques revealed significant differences in tools that help to assess customer needs, those aimed at programming, and those used for performance measurement. So far as ISO 9001 is concerned, the survey showed that certified companies make more use of, and place higher levels of importance on, most of the groups of tools studied, than non-certified companies.
590			_aIKA030106
650	2	4	_aISO 9001
690			_aMANAGEMENT-QUALITY MANAGEMENT
700	1		_aAspinwall, Elaine M.
942			_n0
999			_c76309 _d76309