000 00973cab a2200193 4500
001 ##L133411
008 060508n2006 000 0 eng u
035 _a(Sirsi) u133411
041 0 _aeng
110 2 _aHome Builders Federation
_94896
245 0 0 _aHBF code of conduct launched to help drive up customer service standards
260 _c2006
490 0 _aHome Builders Federation Press Release
_v5 May 2006
520 _aHBF has launched a customer service code of conduct. Home builders who adopt the code will be urged to draw up a customer charter, which commits them to explain to home buyers the standards of service, procedures and information they can expect to receive.
590 _aIKA090506
690 _aMANAGEMENT-BUSINESS MANAGEMENT-CUSTOMER RELATIONSHIP MANAGEMENT
856 4 1 _uhttps://www.hbf.co.uk/index.php?id=1577&tx_ttnews[tt_news]=9832&tx_ttnews[backPid]=819&cHash=77c3f1cf9c
_zView the item free of charge at www.hbf.co.uk...
942 _n0
999 _c76990
_d76990