000 01106cab a2200205 4500
001 ##L134049
008 060705n2006 000 0 eng u
035 _a(Sirsi) u134049
041 0 _aeng
100 1 _aCardellino, Paula
245 0 0 _aEvidence of systematic approaches to innovation in facilities management
260 _c2006
490 0 _aJournal of Facilities Management
_v4(3) 2006, 150-166(17)
520 _aExamines the nature of service innovation in the Facilities Management (FM) context. Describes UK case studies of 11 innovations in different FM organisations carried out by in-depth interviews regarding their identification, screening, commitment of resources and implementation. Findings suggest that service innovation is highly active in the UK FM sector, but the process rarely follows a common formalized path, and there is a role for research and innovation teams and a less risk averse approach. [Taken from journal abstract].
590 _aIKA180706
651 4 _aUnited Kingdom
_y
690 _aMANAGEMENT-FACILITIES MANAGEMENT
700 1 _aFinch, Edward
942 _n0
999 _c77344
_d77344