| 000 | 01042cab a22001815a 4500 | ||
|---|---|---|---|
| 001 | L143046 | ||
| 008 | 080215s2008 xxkad f s 000 0 eng d | ||
| 035 | _a(Sirsi) u143046 | ||
| 041 | 0 | _aeng | |
| 100 | 1 | _aChan, Kenny | |
| 245 | 0 | 3 | _aAn empirical study of maintenance costs for hotels in Hong Kong |
| 260 | _c2008 | ||
| 490 | 0 |
_aJournal of Retail and Leisure Property _v7(1), 2008, 35-52(18) |
|
| 520 | _aExplores the inter-relationships between maintenance costs, maintenance strategy, resource allocation, outsourcing, benchmarks and the maintenance cost index for hotels in Hong Kong. Also considers maintenance cost distribution, obstacles to multi-skilling and maintenance practices. Presents survey results from a questionnaire completed by 41 hotel facilities managers. Concludes the success of a hotel relies mainly on satisfying customer needs through quality services and cost control. | ||
| 651 | 4 | _aHong Kong | |
| 690 | _aPROPERTY-COMMERCIAL PROPERTY-LEISURE PROPERTY-HOLIDAY AND GUEST PROPERTY-HOTEL PROPERTY | ||
| 942 | _n0 | ||
| 999 |
_c80039 _d80039 |
||