| 000 | 01092cab a22001935a 4500 | ||
|---|---|---|---|
| 001 | L144696 | ||
| 008 | 080805s2008 xxk f 000 0 eng d | ||
| 035 | _a(Sirsi) u144696 | ||
| 041 | 0 | _aeng | |
| 100 | 1 | _aThomas, Melita | |
| 245 | 0 | 0 |
_aOutsourcing _bwhat not to do |
| 260 | _c2008 | ||
| 490 | 0 |
_aFacilities Management _vAugust 2008, 15(11), 18-19(2) |
|
| 520 | _aExplains that a good outsourcing contract should meet the needs of both parties i.e. clear, deliverable services, and that everyone involved should have a clear understanding of their roles and responsibilities. Identifies the main problems: unclear scope; inaccurate or incomplete data; ill-defined role of the retaining team; no management of the ongoing contract; lack of communication with internal team and tenants; lack of communication between client and service provider. Sets out how to solve these problems. Concludes that failing to plan is planning to fail. | ||
| 590 | _aKA | ||
| 651 | 4 |
_aUnited Kingdom _y |
|
| 690 | _aBUILT ENVIRONMENT-CONSTRUCTION MANAGEMENT-BUILDING CONTRACT ADMINISTRATION | ||
| 942 | _n0 | ||
| 999 |
_c80554 _d80554 |
||