000 00981cab a22002055a 4500
001 L145225
008 080917s2008 xxkad f 000 0 eng d
035 _a(Sirsi) u145225
041 0 _aeng
100 1 _aPitt, Michael
245 0 0 _aPerformance measurement in facilities management
_bdriving innovation?
260 _c2008
490 0 _aProperty Management
_v26(4) 2008, 241-254(14)
520 _aExamines the state of knowledge of performance measurement in facilities management, especially regarding the concepts underpinning benchmarking in relation to its ability to propel innovation in the industry. Concludes that a fully developed performance management measurement, with benchmarking, can be a useful business management tool in facilities management, whilst acting as a driver in the innovation process.
590 _aKA
651 4 _aInternational
690 _aMANAGEMENT-QUALITY MANAGEMENT-PERFORMANCE MEASUREMENT
700 1 _aTucker, Matthew
942 _n0
999 _c80738
_d80738