000 00532cam a2200205 4500
008 090401t1982 xxu||||| |||| 00| 0 eng d
020 _a007084576X
035 _a(Sirsi) u10090
041 _aeng
050 _a658.3145
100 _aBack, Ken
245 _aAssertiveness at work: a practical guide to handling awkward situations
260 _aLondon
_bMcGraw-Hill Book Company
_c1982
300 _ax,150p. ; 23cm.
350 _a12.5
650 _aMANAGEMENT
700 _aBack, Kate
942 _n0
948 _c04/03/1997
999 _c86700
_d86700