000 00913cam a2200289 4500
001 M2117
008 090401t1996 xxu||||| |||| 00| 0 eng d
035 _a(Sirsi) u36561
041 _aeng
050 _a347.4107
090 _aRICS 1996/44AC
110 _aRoyal Institution of Chartered Surveyors
_94900
245 _aComplaints handling : proposals by the Working Party on Dispute Resolution of the Standards and Practice Committee.
260 _aLondon
_bRICS
_c1996
300 _a20p. ; 30cm.
350 _a0
520 _aSUPERSEDED: Replaced by final version (RICS 1998/57)
650 _aABRITRATION
650 _aABOUT RICS-RICS MEMBERS
650 _aCOMPLAINTS HANDLING
650 _aDISPUTE RESOLUTION
_96236
650 _aMEDIATION
650 _aSTANDARDS AND PRACTICE COMMITTEE
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
942 _n0
948 _c04/03/1997
999 _c90333
_d90333