000 00755cam a2200241 4500
008 090401t1994 xxu||||| |||| 00| 0 eng d
020 _a0077090519
035 _a(Sirsi) u80083
041 _aeng
050 _a658.562
100 _aThomas, Brian
245 4 _aThe human dimension of quality.
260 _bMcGraw-Hill Publishing Company
_c1994
300 _axxiv,259p. ; 24cm.
350 _a22.95
520 _aExamines the implementation of total quality management, emphasising personnel rather than technical or procedural aspects.
650 _aPERSONNEL MANAGEMENT
650 _aQUALITY
650 _aTOTAL QUALITY MANAGEMENT
690 _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE
942 _n0
948 _c05/08/1997
999 _c96585
_d96585