| 000 | 00824cam a2200253 4500 | ||
|---|---|---|---|
| 008 | 090401t1991 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a0070267685 | ||
| 035 | _a(Sirsi) u80094 | ||
| 041 | _aeng | ||
| 050 | _a658.562 | ||
| 100 | _aHarrington, H. James | ||
| 245 | _aBusiness process improvement: the breakthrough strategy for total quality, productivity and competitiveness. | ||
| 260 |
_aNew York _bMcGraw-Hill Publishing Company _c1991 |
||
| 300 | _axiii,274p. ; 23cm. | ||
| 350 | _a22.95 | ||
| 520 | _aSponsored by the American Society for Quality Control. | ||
| 650 | _aBENCHMARKING | ||
| 650 | _aBUSINESS PROCESS IMPROVEMENT | ||
| 650 | _aQUALITY CONTROL | ||
| 650 | _aTOTAL QUALITY MANAGEMENT | ||
| 690 | _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE | ||
| 942 | _n0 | ||
| 948 | _c05/08/1997 | ||
| 999 |
_c96586 _d96586 |
||