| 000 | 00698cam a2200229 4500 | ||
|---|---|---|---|
| 008 | 090401t1998 xxu||||| |||| 00| 0 eng d | ||
| 020 | _a1840281324 | ||
| 035 | _a(Sirsi) u89364 | ||
| 041 | _aeng | ||
| 050 | _a658.452 | ||
| 100 | _aWalker, Lin | ||
| 245 | _aTelephone techniques : the essential guide to thinking and working smarter. | ||
| 260 |
_aLondon _bMarshall Publishing _c1998 |
||
| 300 | _a95p. ; 23cm. | ||
| 350 | _a9.99 | ||
| 520 | _aProduced in association with Video Arts. A self-development programme. | ||
| 650 | _aCOMMUNICATION | ||
| 650 | _aTELEPHONE TECHNIQUES | ||
| 690 | _aMANAGEMENT-BUSINESS MANAGEMENT-PROFESSIONAL PRACTICE | ||
| 942 | _n0 | ||
| 948 | _c28/10/1998 | ||
| 999 |
_c97450 _d97450 |
||