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Quality improvement techniques in construction

By: Language: English Publication details: Harlow Longman 1998Description: x, 230p. 24cmISBN:
  • 0582307767
Subject(s): LOC classification:
  • 690.3
Contents:
What is quality management?
The historical development of quality management
The gurus of quality management
The use of quality assurance
The importance of quality managers
From quality assurance to Total Quality Management (TQM): achieving a change in culture
The importance of people
Leadership for TQM
Using quality improvement techniques
Other ways to achieve improvement
Looking to the future: is there life after TQM
Quality management in the construction industry: practical applications
The journey to TQM: contractors' experiences
Summary: Aimed at students of the built environment, this book explains the techniques of quality management and looks at their application in the construction industry. References.
Holdings
Item type Current library Call number Copy number Status Barcode
Book London Books 690.3 MCC (Browse shelf(Opens below)) 1 Available 30073791

What is quality management?

The historical development of quality management

The gurus of quality management

The use of quality assurance

The importance of quality managers

From quality assurance to Total Quality Management (TQM): achieving a change in culture

The importance of people

Leadership for TQM

Using quality improvement techniques

Other ways to achieve improvement

Looking to the future: is there life after TQM

Quality management in the construction industry: practical applications

The journey to TQM: contractors' experiences

Aimed at students of the built environment, this book explains the techniques of quality management and looks at their application in the construction industry. References.