Costs and benefits of achieving business excellence in construction organisations
Language: English Series: Journal of Financial Management of Property and Construction ; 2(1) March 1997, 45-58(13)Publication details: 1997Subject(s): Summary: Examines the process of Total Quality Management (TQM) and discusses how and where it can be applied to the construction process. The paper also looks at a range of measures of quality including benchmarking and self-assessment. References.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | ABS57558 (Browse shelf(Opens below)) | 1 | Available | 80711-1001 |
Examines the process of Total Quality Management (TQM) and discusses how and where it can be applied to the construction process. The paper also looks at a range of measures of quality including benchmarking and self-assessment. References.