Defects in newly built homes
Series: Financial Times ; 19 October 2000, 4 (1)Publication details: 2000Subject(s): Summary: The first nationwide customer satisfaction survey, carried out by MORI for the DETR and the Housing Forum, has revealed that four out of five housebuyers found defects in their new homes. Overall 87% were satisfied with their purchase but only 70% were happy with the service provided by the builder. Table.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| News article | London News article | WB3641-15 (Browse shelf(Opens below)) | 1 | Available | 108876-1001 |
The first nationwide customer satisfaction survey, carried out by MORI for the DETR and the Housing Forum, has revealed that four out of five housebuyers found defects in their new homes. Overall 87% were satisfied with their purchase but only 70% were happy with the service provided by the builder. Table.