Considers two recent CA decisions which centred around interpretation of the Disability Discrimination Act 1995 Part III. This lists seven relevant factors in the determination of whether service providers have made reasonable disabled provision. "Ross v Ryanair Ltd"( [2004] EWCA Civ 1751, [2005] NPC 5) concerns the charge of £18 made by Ryanair for Ross to hire a wheelchair for use at Stansted Airport. CA determined the cost was unreasonable and the appeal was held. "Roads v Central Trains Ltd" ( [2004] EWCA Civ 1541, unreported) examined the case of a wheelchair user who needed to cross from one platform to another at Thetford station. A taxi was not provided to transport Roads down a difficult lane and suggested alternatives were not suitable. Central was held on appeal to be responsible, but CA considered the cost of a taxi may have been unreasonable in this instance. Examines the policy behind the meanings of service provider, differing impairments and reasonableness in the Act. Concludes that a reasonable alternative method of making a service available is even more complicated than originally envisaged.