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Quality in customer service : perception is the key

By: Language: English Series: CSM (Chartered Surveyor Monthly) ; 5(8) May 1996, 33(1)Publication details: 1996Subject(s): Summary: Discusses how customer service techniques can be applied to surveying firms.
Holdings
Item type Current library Call number Copy number Status Barcode
Journal article London Journal article ABS55235 (Browse shelf(Opens below)) 1 Available 15024-1001

Discusses how customer service techniques can be applied to surveying firms.