ISO 9001: 2000
Dobb, F. P.
ISO 9001: 2000 quality registration step-by-step - 3rd ed. - Oxford Elsevier Butterworth-Heinemann 2003 - 281p. 30cm.
This practical manual provides detailed steps on successfully achieving or upgrading to ISO 9001: 2000 "Quality management systems: requirements". Explains the fundamentals of quality, the reasons for it and the practicalities of gaining or updating ISO 9001 registration. Includes notes on writing the quality policy manual and operating procedures and training internal auditors. Also looks at the role of the quality assurance manager and the relationship between ISO 9000 and total quality management. Appendices include useful contacts, definitions, a draft quality manual, and a draft model to prepare operating procedures.
0750649496
QUALITY MANAGEMENT SYSTEMS
QUALITY ASSURANCE
ISO 9001: 2000
658.562
ISO 9001: 2000 quality registration step-by-step - 3rd ed. - Oxford Elsevier Butterworth-Heinemann 2003 - 281p. 30cm.
This practical manual provides detailed steps on successfully achieving or upgrading to ISO 9001: 2000 "Quality management systems: requirements". Explains the fundamentals of quality, the reasons for it and the practicalities of gaining or updating ISO 9001 registration. Includes notes on writing the quality policy manual and operating procedures and training internal auditors. Also looks at the role of the quality assurance manager and the relationship between ISO 9000 and total quality management. Appendices include useful contacts, definitions, a draft quality manual, and a draft model to prepare operating procedures.
0750649496
QUALITY MANAGEMENT SYSTEMS
QUALITY ASSURANCE
ISO 9001: 2000
658.562