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ISO 9001: 2000 quality registration step-by-step

By: Language: English Publication details: Oxford Elsevier Butterworth-Heinemann 2003Edition: 3rd edDescription: 281p. 30cmISBN:
  • 0750649496
Subject(s): LOC classification:
  • 658.562
Summary: This practical manual provides detailed steps on successfully achieving or upgrading to ISO 9001: 2000 "Quality management systems: requirements". Explains the fundamentals of quality, the reasons for it and the practicalities of gaining or updating ISO 9001 registration. Includes notes on writing the quality policy manual and operating procedures and training internal auditors. Also looks at the role of the quality assurance manager and the relationship between ISO 9000 and total quality management. Appendices include useful contacts, definitions, a draft quality manual, and a draft model to prepare operating procedures.
Holdings
Item type Current library Call number Copy number Status Barcode
Book London Folio F658.562 DOB (Browse shelf(Opens below)) 1 Available 30067901

This practical manual provides detailed steps on successfully achieving or upgrading to ISO 9001: 2000 "Quality management systems: requirements". Explains the fundamentals of quality, the reasons for it and the practicalities of gaining or updating ISO 9001 registration. Includes notes on writing the quality policy manual and operating procedures and training internal auditors. Also looks at the role of the quality assurance manager and the relationship between ISO 9000 and total quality management. Appendices include useful contacts, definitions, a draft quality manual, and a draft model to prepare operating procedures.