Calling for better design.

Strelitz, Z.

Calling for better design. - 1999 - Architects' Journal 209(25) 24 June 1999, 57-59(3) .

Emphasises the importance of good design in making call centres more attractive places to work. Uses call centres run by Orange and BUPA as examples of good design.


CALL CENTRES
DESIGN
OFFICE BUILDINGS