Calling for better design.
Series: Architects' Journal ; 209(25) 24 June 1999, 57-59(3)Publication details: 1999Subject(s): Summary: Emphasises the importance of good design in making call centres more attractive places to work. Uses call centres run by Orange and BUPA as examples of good design.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | ABS60722 (Browse shelf(Opens below)) | 1 | Available | 101209-1001 |
Emphasises the importance of good design in making call centres more attractive places to work. Uses call centres run by Orange and BUPA as examples of good design.