Performance measurement in facilities management driving innovation?
Pitt, Michael
Performance measurement in facilities management driving innovation? - 2008 - Property Management 26(4) 2008, 241-254(14) .
Examines the state of knowledge of performance measurement in facilities management, especially regarding the concepts underpinning benchmarking in relation to its ability to propel innovation in the industry. Concludes that a fully developed performance management measurement, with benchmarking, can be a useful business management tool in facilities management, whilst acting as a driver in the innovation process.
International
Performance measurement in facilities management driving innovation? - 2008 - Property Management 26(4) 2008, 241-254(14) .
Examines the state of knowledge of performance measurement in facilities management, especially regarding the concepts underpinning benchmarking in relation to its ability to propel innovation in the industry. Concludes that a fully developed performance management measurement, with benchmarking, can be a useful business management tool in facilities management, whilst acting as a driver in the innovation process.
International