Performance measurement in facilities management driving innovation?
Language: English Series: Property Management ; 26(4) 2008, 241-254(14)Publication details: 2008Subject(s): Summary: Examines the state of knowledge of performance measurement in facilities management, especially regarding the concepts underpinning benchmarking in relation to its ability to propel innovation in the industry. Concludes that a fully developed performance management measurement, with benchmarking, can be a useful business management tool in facilities management, whilst acting as a driver in the innovation process.| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Journal article | London Journal article | L145225 (Browse shelf(Opens below)) | 1 | Available | 145225-1001 |
Examines the state of knowledge of performance measurement in facilities management, especially regarding the concepts underpinning benchmarking in relation to its ability to propel innovation in the industry. Concludes that a fully developed performance management measurement, with benchmarking, can be a useful business management tool in facilities management, whilst acting as a driver in the innovation process.