Mananging agressive clients
Elledge, Ann
Mananging agressive clients - 2009 - Agreement 16(1) February 2009, 40(1) .
Short article looks at strategies for dealing with aggressive clients. The author highlights the importance of self awareness and advises readers to be aware of the importance of non-verbal communication and to be active listeners in the event of coming into contact with an aggressive client.
International
Mananging agressive clients - 2009 - Agreement 16(1) February 2009, 40(1) .
Short article looks at strategies for dealing with aggressive clients. The author highlights the importance of self awareness and advises readers to be aware of the importance of non-verbal communication and to be active listeners in the event of coming into contact with an aggressive client.
International