Benchmarking for best practice : continuous learning through sustainable innovation.
Zairi, Mohamed
Benchmarking for best practice : continuous learning through sustainable innovation. - Oxford Butterworth-Heinemann Ltd. 1998 - x,496p. ; 24cm.
Using case studies of both individual companies and industry wide quality schemes, this book describes the concepts and applications of TQM. Hardback edition first published in 1996.
0750639482
BENCHMARKING
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT
658.562
Benchmarking for best practice : continuous learning through sustainable innovation. - Oxford Butterworth-Heinemann Ltd. 1998 - x,496p. ; 24cm.
Using case studies of both individual companies and industry wide quality schemes, this book describes the concepts and applications of TQM. Hardback edition first published in 1996.
0750639482
BENCHMARKING
TOTAL QUALITY MANAGEMENT
TOTAL QUALITY MANAGEMENT
658.562