Benchmarking for best practice : continuous learning through sustainable innovation.
Language: English Publication details: Oxford Butterworth-Heinemann Ltd. 1998Description: x,496p. ; 24cmISBN:- 0750639482
- 658.562
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
| Book | London Books | 658.562 (Browse shelf(Opens below)) | 1 | Available | 30055266 |
Using case studies of both individual companies and industry wide quality schemes, this book describes the concepts and applications of TQM. Hardback edition first published in 1996.