Good practice briefing issue 19 - Quality and customer focus (Record no. 101066)

MARC details
000 -LEADER
fixed length control field 00520cam a2200181 4500
001 - CONTROL NUMBER
control field J63205
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 000000n2000 000 0 eng u
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) u110171
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number 306
110 ## - MAIN ENTRY--CORPORATE NAME
Corporate name or jurisdiction name as entry element Chartered Institute of Housing
9 (RLIN) 2394
245 ## - TITLE STATEMENT
Title Good practice briefing issue 19 - Quality and customer focus
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London
Name of publisher, distributor, etc. Chartered Institute of Housing
Date of publication, distribution, etc. 2000
300 ## - PHYSICAL DESCRIPTION
Extent 15p. ; 30cm.
490 ## - SERIES STATEMENT
Series statement CIH Good Practice Briefing
Volume/sequential designation 19
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CUSTOMER CARE
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element HOUSING
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC 0
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Total Checkouts Full call number Barcode Date last seen Date last checked out Copy number Price effective from Koha item type
    Dewey Decimal Classification     London London Enquiry desk 05/01/2001 1 BOXED SET 30063205 06/08/2019 03/02/2004 1 06/08/2019 Book