A guide to successful client relationships (Record no. 102111)

MARC details
000 -LEADER
fixed length control field 00985cam a2200265 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 020529n2002 000 0 eng u
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 185946114X
035 ## - SYSTEM CONTROL NUMBER
System control number (Sirsi) u118211
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title eng.
050 ## - LIBRARY OF CONGRESS CALL NUMBER
Classification number 720.68
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Carmichael, S.
245 #2 - TITLE STATEMENT
Title A guide to successful client relationships
260 ## - PUBLICATION, DISTRIBUTION, ETC.
Place of publication, distribution, etc. London
Name of publisher, distributor, etc. RIBA Publications
Date of publication, distribution, etc. 2002
300 ## - PHYSICAL DESCRIPTION
Extent 115p.
Dimensions 25cm.
350 ## - PRICE (NR) (BK AM CF MU VM SE) [OBSOLETE]
Price 12
490 ## - SERIES STATEMENT
Series statement RIBA Small Practices Series
520 ## - SUMMARY, ETC.
Summary, etc. Demonstrates how small architectural practices can maintain their competitive edge by being client-centred. Based on in-depth interviews with many clients and small practitioners, details every aspect of the client-architect relationship to distil 'customer service' best practice.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CLIENT RELATIONS
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element RELATIONSHIP MANAGEMENT
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element ARCHITECTURAL PRACTICES
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element SMALL PRACTICES
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name entry element CUSTOMER SERVICES
690 ## - LOCAL SUBJECT ADDED ENTRY--TOPICAL TERM (OCLC, RLIN)
Topical term or geographic name as entry element MANAGEMENT-BUSINESS MANAGEMENT
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Suppress in OPAC 0
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Date last checked out Copy number Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     London London Books 04/07/2002 10.20 10 720.68 CAR 30066017 06/08/2019 20/07/2006 1 10.20 06/08/2019 Book